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Gage Diamonds Terms & Conditions

 

TERMS OF USE

Your choice to use this site is expressly conditioned on your acceptance of these Terms of Use. If you disagree with any part of the Terms of Use herein, you must not use this site.

gagediamonds.com and its corporate and mutual company affiliates (Gage Diamonds) reserve the right to modify the Terms of Use at any time. Continued use of this site by you constitutes your acceptance of any revisions to the Terms of Use.

COPYRIGHT / TRADEMARK

Except where we have referenced our sources, gotten permission to use third party information or are relating non-copyrighted information, the information, graphics and images contained in Gage Diamonds are the copyrighted property of Gage Diamonds and/or third party licensors. All logos and other trademarks and service marks used on this site are owned by gagediamonds.com or its affiliates, unless otherwise denoted.

Gage Diamonds hereby grants permission to use, copy and distribute materials as presented on our website, without alteration, for non-commercial purposes only, provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.

Except as expressly provided herein, you shall refrain from using any portion of Gage Diamonds, or any other intellectual property of Gage Diamonds (including, but not limited to Gage Diamonds Trademarks), on any other website, in the source code of any other website, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of the Gage Diamonds website content or frame the Gage Diamonds website within any other Web site without our prior written permission. Retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from Gage Diamonds, is prohibited.

WEBSITE INFORMATION

We make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly. In addition, we use images that are provided to us by our vendors, which in most cases are computer renderings of the actual product. While these computer renderings provide a good representation of the actual product, they may look considerably different then the actual product in real life.

We provide the measurement of our products based on the information that our vendor's have provided. We have not verified the Slight tolerances that may be accounted for based on finishing during the manufacturing. Width tolerance on machine made wedding bands of 0.20mm is allowed. Cast manufactured rings can vary slightly more.

For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.

Gage Diamonds does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Gage Diamonds is not as described, your sole remedy is to return it in its unused condition.

PRICING

Prices may be inaccurately displayed on our website due to system errors or because the vendor has provided us old or incorrect information. While we try our best to avoid these errors, they still may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.

SALES TAX

If Gage Diamonds is not required to collect sales tax on your purchase, you may be required to pay taxes directly to the state or your local tax authority. For more information we recommend that you consult with your tax advisor.

DIAMOND CERTIFICATES

When you order a certified loose diamond, we will ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at diamond grading laboratories - making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of $200.

DISCOUNT CODES

Customers who make a purchase during an offer period and meet the qualification requirements will be eligible to receive stated discount or promotion. Discount codes and promotions are redeemable online and in-store. Cannot be used towards the purchase of gift cards; not redeemable for cash. Unless otherwise stated, cannot be used in combination with any other discount codes or promotions. One-time use; unused credit will be forefeited. No returns. Discount codes and offers cannot be applied retroactively. If promotion includes gift with purchase and an item(s) from a purchase is returned, and the remaining value of the purchase is less than the qualifying amount, then the gift with purchase must also be returned. If the gift with purchase has already been shipped to a purchaser who wishes to make a return, then the purchaser must ship the offered jewelry back to Gage Diamonds, or its retail value will be deducted from any return credit. Gage Diamonds may also refuse to verify and process any transaction Gage Diamonds deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions, or believes will impose potential liability on Gage Diamonds, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. All of Gage Diamonds decisions are final and binding, including decisions as to whether a discount code is verified. Offer terms are subject to change at any time without prior notice.

THIRD-PARTY SITES

The Gage Diamonds website site contains links to other Internet websites ("Third-party Sites") that are not maintained by Gage Diamonds. These links are provided solely for your convenience. Gage Diamonds makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites.

PRIVACY POLICY

Please take time to review our Privacy Policy, which also governs your visit to this web site.

PRIVACY & SECURITY

The Gage Diamonds e-commerce service is restricted and requires a user identification code ("User ID") and a Password for access. Unauthorized use or access of the online service sites is strictly prohibited. In accessing the online service sites, you agree that:

  • Gage Diamonds is entitled to act on instructions received under your User ID and Password.
  • Gage Diamonds is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of Gage Diamonds.
  • You promise to keep your Password confidential and you will notify Gage Diamonds immediately if you believe someone else has obtained your User ID and Password or that unauthorized use of your account is possible for any reason.

Gage Diamonds may block access to your account without prior notice if we believe your User ID and Password are being used by someone other than you, if any unauthorized access to your personal information has occurred or may occur, or for other reasons.

YOUR ORDER

Gage Diamonds reserves the right to cancel products or services to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services.

If you have received financing through our financing partner to pay for part or all of your products or services and the finance company notifies us that you have failed to make a scheduled payment before we have delivered any products or services to you then the delivery of the products or services will be put on hold until the finance company has notified Gage Diamonds that they have resolved the issue. If the finance company notifies Gage Diamonds that they have terminated the Loan Agreement with you then Gage Diamonds will place the delivery of the products or services on hold for up to two weeks and will not remove the hold until you can pay for the products or services in full. If you fail to pay for your products or services in full then Gage Diamonds reserves the right to cancel products or services to you.

Alterations to orders currently in process void the complimentary 6-month aftercare program, return and exchange policies.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Gage Diamonds reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Gage Diamonds and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Gage Diamonds and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Gage Diamonds or its associates for all claims resulting from content you supply. Gage Diamonds has the right, but not the obligation, to monitor and edit or remove any activity or content. Gage Diamonds takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Gage Diamonds are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please refer to our Shipping and Returns policy for more details.

DISCLAIMER OF WARRANTY

The content, graphics, images and materials in this site are provided "as is" and without representations or warranties of any kind, either expressed or implied. Gage Diamonds expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Gage Diamonds does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from Gage Diamonds are free of viruses or other harmful components. Some States do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

LIMITATION OF LIABILITY

Gage Diamonds shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, the Gage Diamonds website or content found in this site, or (b) unless resulting from the gross negligence or intentional actions of Gage Diamonds, the unauthorized access to or alteration of your transmissions or data, even if Gage Diamonds has been advised of the possibility of such damages. Some states do not allow the exclusion of liability for certain damages, so the foregoing exclusions or limitations may not apply to you.

JURISDICTION / ENFORCEABILITY

Use of the Gage Diamonds website shall be governed by and construed in accordance with the laws of the State of Illinois without giving effect to any principles of conflicts of laws. Any dispute concerning this site shall be subject to the exclusive venue of a court of competent jurisdiction in Cook County, Illinois. Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

GEOGRAPHIC LOCATION IDENTIFICATION

When you visit the Gage Diamonds website, you may see messages tailored to your specific state or city. We are able to identify your general geographic location using a system that recognizes and pinpoints the location of publicly routed IP addresses - the unique numbers that a computer uses to communicate with other devices on computer networks. Though we can identify your geographic location, we do not receive your personal information unless you choose to furnish it through the course of conducting e-commerce with Gage Diamonds.

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