GAGE SHIPPING POLICY
Gage Diamonds is pleased to offer free shipping on all orders
As many of our items are uniquely hand-crafted and made to order, the time from placing your order to delivery will vary depending on the item ordered. An estimated shipping date will be clearly displayed on each product page. Please note that these are estimates and the actual delivery time may vary. If you order multiple items with different shipping estimates, then your order will ship when all of your items are ready to ship.
Some orders may ship earlier than the estimated ship date if they are ready. You will receive an email confirmation along with a tracking number when your order is ready to ship. Please allow 1-5 business days for your order to arrive after receiving your shipping confirmation email. Please note that tracking numbers can take up to 2 business days to show up on the carrier's website.
We understand that on most occasions jewelry is being gifted for a special occasion such as an engagement or anniversary. If you need your item for a particular date, please contact us at engage@gagediamonds.com to see if special arrangements can be made before placing your order.
On most items we are able to offer standard Overnight shipping with FedEx for an additional fee. FedEx Standard Overnight shipping can be selected during checkout. If you wish to upgrade your shipping after you have placed your order, please email us at engage@gagediamonds.com. Please note that expedited shipping does not change the estimated ship out date.
Special arrangements, such as changing the delivery address or holding your item for delivery on a particular date can be made by contacting us at engage@gagediamonds.com. You must make your request before or shortly after placing your order.
Gage Diamonds is committed to timely delivery of your purchase. However, please note that delivery delays due to weather, carrier issues, incorrect addresses or missing delivery dates are beyond our control.
SHIPPING POLICIES
For your protection, Gage Diamonds always:
- Insures all shipments.
- Requires that all deliveries be made to a physical home or business address. Gage Diamonds cannot ship to a PO BOX address.
- Requires a signature upon receipt for all orders over $500.
Please note that after your item has shipped, shipping charges are non-refundable. If you are financing through LendFirm, a first payment is required before shipping out.
OUR PACKAGING
Your item will arrive to you in an unmarked FedEx or USPS box and the contents will be lovingly gift wrapped by our retail team.
If you would like to add a handwritten gift note, please contact us after placing your order at (312) 624-9052 or email us at engage@gagediamonds.com with your order number and details.