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Free Lifetime Manufacturing Warranty

We take great pride in knowing that our jewelry is of the highest standard and quality and we stand behind every item we sell. Gage Diamonds offers a free lifetime warranty against manufacturing defects on all products we carry. If you believe your item has a manufacturing defect, simply follow the instructions below. Contact us at engage@gagediamonds.com and provide your name and order number. Download and print our repair form. Be sure to provide all required information.

Send your item (along with the repair form) via an insured shipping method to:

Gage Diamonds
Attn:Quality Control Department
165 W Chicago Ave, Suite 202
Chicago, IL 60654

Upon receiving your item, we will inspect it at no additional cost. If the item was damaged due to a manufacturing defect, we will repair or replace the item. If we determine that the damage was not caused by a manufacturing defect, we will notify you with an estimated repair cost.

VOIDED WARRANTY

Please note that any repair services performed by a jeweler other than Gage Diamonds will void the warranty. Slight variations in craftsmanship and natural characteristics of gemstones should not be considered manufacturing defects. Our manufacturing warranty also excludes coverage for normal wear including: bending caused by exerting physical pressure, discoloration due to chemical contact, loss of gemstones and theft.